Manteo Auto Repair

I came here while on vacation because my AC wasn’t working. I asked them to add coolant and planned to take the car to my own mechanic when I got back home. I asked how long it would take; they said 90 minutes tops,and I said I would wait since it wasn’t too long. 90 minutes later, I get back a full report of my car—they checked the whole thing out which I did NOT ask them to do. They also diagnosed the problem (didn’t ask them to do that either) and told me I needed a new valve. They said it would take them another TWO HOURS to do that work, on top of the 90 minutes i’d already waited. I asked them again to just add coolant and they said that would also take two hours. So I don’t know where 90 minutes came from, since they wasted so much of my time doing work I didn’t ask for. I would’ve just dropped the car off if I knew we were looking at a 4 hour repair time. I’d chalk all this up to a misunderstanding if it weren’t for the price they quoted me. They wanted almost $800 to fix the car. I called my own mechanic back home, and they said they could do it for $200. I’m not sure if these people tried to scam me because I’m a woman or because I’m a tourist, but I definitely would not go back. I had to pay them $165 just for the work I didn’t ask for, which is almost as much as my mechanic quoted for the whole job. Felt like highway robbery.

Very satisfied with the results; friendly and efficient staff; great communication with useful information and explanations. Prices are competitive and reasonable.

As usualfirst class service. Called yesterday to get an appt for inspection before the end of the month and got us in the following day. I appreciate the professional and personal friendship. David, Jeannie, Jessica, etcthe best in the business. David Twiford

My vehicle is running well, and it was even finished ahead of time.

Great front desk and technical staff! Pleasure to work with!

Very pleased with service and cost of services performed!

Very quick and professional..like the detailed report with PICS Thank you! Will do business again.

All work done in a responsible time frame. They made the process easy.

Everyone was friendly and professional. Thanks for another great experience with Lighthouse!

Crystal and naomi create a very welcoming atmosphere along with the large clean waiting room. The technicians behind the scenes know what they are doing! Will definitely be back.