Manteo Auto Repair

Update Feb 10, 2023: The owner replied and asked me to call. I spoke with them and explained what had happened, the expectations and that I had been referred by others with great experience. They did refund the hour of labor that I shouldn't have been charged and apologized for the experience. I thank them for paying attention to their customers, and wanting to right a wrong. I have to start with my experience was Horrible. It seemed that it was going to be alright with scheduling. But I dropped my vehicle off the parts for the repair I was quoted for. I didn't need their warranty so I wasn't worried about spending the extra money to buy from them. I also asked for the annual vehicle inspection after the work was done. I had a check engine light, which was the purpose of the repair, the vehicle wouldn't pass an inspection with the specific code. The mechanic decided to give the car a "courtesy inspection" before performing any work. I don't even know what happened there, then proceeded to dismantle the car. As he encountered a problem, instead of calling me, cut wires to sensors trying to remove a component. Then they called me, trying to tell me I needed more parts than they originally quoted me which would have raised the cost over $1000.00, I'm sorry but no way. I asked them to just stop what they were doing, reassemble the car and I would pick it up. When I asked the office for my keys I was told they figured at the least I owed the $155.00 for an hour of labor after the mechanic had spent so much time. I was appalled but in a rush and needed the car gone from there. I don't know why I was being charged for an inspection that should have been done after repairs or for a mechanic that now made my car worse than when I brought it and have to spend more money else where. I will never recommend or repeat business in this place or suggest it. Clearly they take advantage of any situation they can.

These folks are always the best.

Anybody that lives on the island knows that lighthouse automotive is an institution on the island, quality work, quality service, and professionalism.

Dependable customer service Job done right the first time Thankful to have them to service all my vehicles

Great service as always.

Have had nothing but excellent service!

Fair prices, excellent service, and top rated mechanics!

Always perfect prompt and 100% correct ♥

Great service, easy to work with and trust them when it comes to the maintenance and repair of my vehicle.

Excellent, quick service. Will definitely head back when needed.