Digital Visual Inspection in Manteo, NC
Are you familiar with Digital Visual Inspections, also known as DVIs, in auto repair shops? It’s how we operate our business at Lighthouse Automotive, in Manteo & the Outer Banks region, and it’s proven to be very helpful in building trust with our clients.
Digital Visual inspections are where a mechanic makes an overall sweep of the car before addressing any other auto repair issues or matters. Using a camera, phone, or an iPad, the auto mechanic takes photos or videos of possible concerns, evaluating any problems they see in your car and categorizing them by urgency. This allows them to send you evidence of the issues they find, whether in the lobby or at your job. It’s like being invited in to see the mechanic point out troubles-- but uses the power of the internet to make reading their findings easier to understand and thus make decisions about.
Digital Vehicle Inspections have made what we do more transparent with the customer. We can help them understand their cars better without worrying about what it costs us. The loyalty we receive from customers who prefer us to give them our D.V.I. assessment with no pressure to do the work brings us all the work we’ll ever need to get by. We strive hard to care for our clients and give them the best service: fair, honest, and straightforward. When you put your trust in Lighthouse Automotive, you’re getting the NAPA Auto Parts Gold 3-year/36,000-mile warranty, as well. We care about each and every customer and want to make sure they’re happy and safe. On the fence or need a second opinion? Here’s a recommendation from a client of ours that gave us a five-star rating:
“This is probably my best auto repair experience in my 45 years of car ownership. The intake person was courteous, knowledgeable, and efficient. Within an hour, I received a detailed report on my vehicle, complete with photographs of the problem areas. I was kept apprised of the estimated time of completion. The pickup was like the intake, efficient in a courteous manner, and my vehicle interior had even been cleaned up (and this was the household dog-mobile...no small task!). The invoice, as was the estimate, was detailed and easy to understand. Lighthouse Automotive will always have my full confidence for all of my vehicle service going forward.” -- Bill S.
If you’re in Manteo & the Outer Banks region and need auto repairs, see the auto mechanics at Lighthouse Automotive, where you’ll receive a free Digital Visual inspection. Please schedule a reservation with us today! Our store is located at 539 NC Highway 345, Manteo, NC 27954. Our hours of operation are Monday through Friday, 8:00 AM - 5:00 PM. Lighthouse Automotive is your beacon in a sea of darkness!